Website Privacy Policy
Effective Date: January 1, 2025
Website Privacy Policy
Orphanage Support Services Organization (OSSO) is committed to protecting the privacy and personal information of our supporters, donors, volunteers, and beneficiaries. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information.
1. Information We Collect
We collect the following types of information.
a. Personal Information
When you interact with OSSO, we may collect personal details, including:
Name
Contact Information (email address, phone number, mailing address)
Payment Details (for donations or payments)
Volunteer application information
Communication Preferences
b. Non-Personal Information
We may collect non-identifiable data, such as:
Browser type and version
Operating system
IP address
Usage data (pages visited, time spent on our website)
2. How We Collect Information
We gather information through:
Online forms on our website
Volunteer applications
Donation submissions
Email or phone correspondence
Event registrations
Cookies and tracking technologies
3. How We Use Your Information
We use the information collected for the following purposes:
To process donations and provide receipts
To communicate with supporters and volunteers
To manage volunteer opportunities and applications
To improve our website and services
To comply with legal obligations
To provide updates about OSSO’s activities, programs, and impact
4. Sharing Your Information
OSSO values your privacy and will not sell or rent your personal information. We may share your information in the following circumstances:
With trusted third-party service providers to process donations, manage communications, or maintain our website
To comply with legal obligations or enforce our policies
With your explicit consent
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include encryption, secure servers, and access controls. However, no method of data transmission or storage is completely secure, and OSSO cannot guarantee absolute security.
In the event of a data breach that affects your personal information, OSSO will notify you in accordance with applicable laws. Notifications will include details about the breach, what information was affected, and steps you can take to protect yourself.
6. Cookies and Tracking Technologies
OSSO’s website uses cookies and similar technologies (such as pixels, scripts, and local storage) to help the site function, keep it secure, support embedded services (such as donation tools or third-party widgets), and understand how visitors use the site.
What Are Cookies?
Cookies are small text files stored on your device by your web browser. Some cookies are set by OSSO (“first-party”), and some are set by services we use (“third-party”).
Cookie Categories We Use
We use the following categories of cookies on our website:
Essential (Strictly Necessary) Cookies
These cookies are required for the website to operate, protect against fraud and abuse, and deliver core features you request. Without them, the site may not function correctly.
Functional / Operational Cookies
These cookies support site features and session behavior (for example, remembering a session state, maintaining platform functionality, or supporting embedded tools).
Performance / Analytics Cookies
These cookies help us understand how visitors use our website (e.g., pages visited, traffic sources, and approximate usage patterns) so we can improve performance and user experience. Where required by law, we only set analytics cookies after you give consent.
Advertising / Marketing Cookies
We do not list any advertising/marketing cookies in the inventory below. If we add them in the future (for example, for ad attribution), we will update this policy and, where required, provide appropriate choices.
CookieS currently used on our website
Essential Cookies:
Cookie
AWSALBCORS
AWSALB
__cf_bm
Domain
widgets.guidestar.org
widgets.guidestar.org
harnessapp.com
Purpose
Load balancing for embedded services/widgets
Load balancer session routing
Security / bot management (Cloudflare)
Duration
7 days
7 days
1 hour
Functional / Operational Cookies:
Cookie
__cflb
msgsndr_id
v2_history_Ts9RAkwDuJzZMyvJl2rp
v2_user_session_event_Ts9RAkwDuJzZMyvJl2rp_fingerprint
v2_contact_session_Ts9RAkwDuJzZMyvJl2rp_session_id
v2_session_history_Ts9RAkwDuJzZMyvJl2rp
v3_first_session_event_Ts9RAkwDuJzZMyvJl2rp
Domain
harnessapp.com
ossocares.org
ossocares.org
ossocares.org
ossocares.org
ossocares.org
ossocares.org
Purpose
Load balancing to support service availability
Supports site/platform functionality and session behavior
Supports platform/session state
Supports platform/session state (e.g., session integrity)
Supports platform/session handling
Supports platform/session history/state
Supports platform first-session event/state
Duration
1 hour
1 year
until deleted
until deleted
until deleted
until deleted
until deleted
Performance / Analytics Cookies:
Cookie
_ga
ga*
Domain
.ossocares.org
.ossocares.org
Purpose
Google Analytics: distinguishes users for analytics reporting
Google Analytics: stores and counts page views / session activity
Duration
1 year 1 month 4 days
1 year 1 month 4 days
How you can control cookies
Cookie preferences: If our site provides a cookie banner or preference tool, you can use it to accept, reject, or adjust non-essential cookies (such as analytics) at any time (where available).
Browser controls: Most browsers allow you to delete cookies and block cookies in settings. If you block certain cookies, parts of the site may not work properly.
Analytics controls: You can also limit Google Analytics through available Google controls and browser settings.
Global Privacy Control (GPC): If your browser sends a recognized opt-out preference signal (such as GPC), we will apply it where required by applicable law and where technically feasible.
Do Not Track (DNT): OSSO’s website does not currently respond to “Do Not Track” browser signals.
7. Donor Policy
OSSO is deeply committed to donor privacy. We will not share, sell, or exchange personal information about our donors without explicit consent, except as required by law. Donation amounts and contact details are treated with the utmost confidentiality.
8. Children's Privacy
OSSO does not knowingly collect personal information from children under the age of 13 without parental consent. If we become aware that we have inadvertently collected information from a child, we will delete it promptly.
9. Your Rights
As a user, you have the following rights regarding your personal data:
Access: Request a copy of the personal information we hold about you.
Correction: Update or correct your information.
Deletion: Request the removal of your data, where applicable.
Preferences: Adjust communication preferences or opt-out of marketing communications.
To exercise these rights, please contact us using the details provided below.
California Residents' Privacy Rights
Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information:
Right to Know: Request information about the categories of personal information collected, the purpose for collection, and third parties with whom the information is shared.
Right to Delete: Request deletion of personal information, subject to legal exceptions.
Right to Opt-Out of Sale: OSSO does not sell personal information.
Non-Discrimination: OSSO will not discriminate against users for exercising their rights under the CCPA.
To exercise these rights, California residents can contact us via email at [email protected] or via phone or text at 801-214-8849.
10. Data Retention
OSSO retains personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.
11. Third-Party Links
OSSO’s website may contain links to third-party websites. OSSO is not responsible for the privacy practices or content of external sites. We encourage users to review the privacy policies of these sites.
12. Accessibility
OSSO is committed to ensuring that this Privacy Policy is accessible to all individuals, including those with disabilities. If you need assistance or require this policy in an alternative format, please contact us via email at [email protected] or via phone or text at 801-214-8849.
13. International Visitors
If you access OSSO’s website from outside the United States, your information may be transferred to and processed in the United States. By using our website, you consent to this transfer.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page, and the “Effective Date” at the top will be revised. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Orphanage Support Services Organization (OSSO)
237 North 2nd East Suite 202, Rexburg, ID, 83440, United States
Email: [email protected]
Phone: (801) 214-8849
By using OSSO’s services, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting OSSO to handle your information responsibly.
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OSSO is an independent 501(c)(3) nonprofit organization aligned with the principles, teachings, and values of The Church of Jesus Christ of Latter-day Saints; however, OSSO is not affiliated with or endorsed by the Church. While primarily a member-created organization, volunteer opportunities are open to people of all faiths who are willing to follow OSSO's code of conduct. Our Statement of Faith
Photos on this website are used with permission and follow Ecuador’s privacy policies for children in orphanages.
OSSO is an independent 501(c)(3) nonprofit organization aligned with the principles, teachings, and values of The Church of Jesus Christ of Latter-day Saints; however, OSSO is not affiliated with or endorsed by the Church. While primarily a member-created organization, volunteer opportunities are open to people of all faiths who are willing to follow OSSO's code of conduct.
Our Statement of Faith
Photos on this website are used with permission and follow Ecuador’s privacy policies for children in orphanages.